Frequently Asked Questions
Everything you need to know about our premium artificial plants and flowers.
How realistic do the artificial plants look?
Our products are crafted using high-quality silks and specialized polymers to mimic the texture and color gradients of live foliage. Many of our items feature 'real-touch' technology for an authentic feel.
Can I place these plants outdoors?
Only products specifically labeled as 'UV-Resistant' or 'Outdoor Use' are suitable for exterior environments. These are treated to prevent fading and damage from sun exposure.
What are your shipping rates and delivery times?
We offer standard shipping within 3-5 business days. Express options are available at checkout. Shipping is free on all orders over $75 within the continental United States.
How do I clean and maintain my artificial greenery?
Maintenance is simple: use a microfiber cloth or a soft brush to remove dust once a month. For deeper cleans, a damp cloth with mild soap can be used on most silk and plastic leaves.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
Do the plants come with the decorative pots shown in photos?
Most of our plants arrive in a standard black starter pot. Unless the product description explicitly states 'Includes Decorative Planter,' the decorative pots in lifestyle photos are for styling inspiration only.